Legal

Privacy Policy

Last updated: 1 June 2026 · MySNTech

MySNTech is a digital agency operating in Australia, France, Morocco and Switzerland, with registered offices in Adelaide, Australia and Lyon, France. We are committed to protecting your personal data in compliance with applicable privacy laws including the Australian Privacy Act 1988, the EU General Data Protection Regulation (GDPR) and equivalent legislation.

1. Who We Are

MySNTech ("we", "our", "us") provides web design, e-commerce, automation and digital systems services. You can contact us at:

Email: contact@mysntech.com
Website: mysntech.com
Offices: Adelaide, Australia & Lyon, France

2. What Data We Collect

When you use our website or contact us, we may collect the following personal data:

Identity data — your name and business name
Contact data — email address and phone number
Project data — information about your project submitted via our quote form
Technical data — IP address, browser type, approximate country (used for currency display only, not stored)

We do not collect payment card details directly. We do not use tracking cookies or advertising pixels.

3. How We Use Your Data

We use your personal data solely for the following purposes:

To respond to your quote or enquiry
To communicate about your project
To send project updates and invoices
To display prices in your local currency (IP-based, not stored)

We do not sell, rent or share your data with third parties for marketing purposes.

4. Data Processors

We use the following third-party services that may process your data on our behalf:

Web3Forms — form submission processing (form data forwarded to our email)
Google Fonts — font loading (standard Google privacy policy applies)
ipapi.co — country detection for currency display (no personal data stored)

5. Data Retention

We retain enquiry data for up to 24 months after last contact. Project-related data is retained for the duration of the engagement plus 3 years for legal and accounting purposes. You may request deletion at any time.

6. Your Rights

Depending on your location, you have the following rights regarding your personal data:

Right to access the data we hold about you
Right to correct inaccurate data
Right to request deletion ("right to be forgotten")
Right to data portability
Right to object to processing
Right to withdraw consent at any time

To exercise any of these rights, email us at contact@mysntech.com. We will respond within 30 days.

7. International Transfers

MySNTech operates across Australia, France, Morocco and Switzerland. Data may be processed in any of these countries. We ensure appropriate safeguards are in place for any international transfers, in accordance with GDPR requirements for transfers outside the EEA.

8. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. Our website is served over HTTPS and form data is transmitted securely.

9. Third-Party Links

Our website may contain links to third-party websites (WhatsApp, LinkedIn, etc.). We are not responsible for the privacy practices of those sites and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page will reflect any changes. Continued use of our website after updates constitutes acceptance of the revised policy.

11. Contact & Complaints

For any privacy-related questions or complaints, contact us at contact@mysntech.com.

If you are in the EU/EEA and believe we have not addressed your concern adequately, you have the right to lodge a complaint with your local data protection authority (in France: CNIL). In Australia: OAIC.